Frequently Asked Questions


Please reach us at Honestgarageservice@gmail.com if you cannot find an answer to your question.

  • What types of garage doors do you service?

    We service all types of residential garage doors

  • Do you offer emergency repair services?

    Yes, we offer 24/7 services for a required emergency rate 

  • How often should I get my garage door serviced?

    We recommend getting your garage door serviced at least once a year to improve the performance and extend the life of your door.

  • What does an annual garage door service entail?

    A preventative maintenance service allows for a detailed inspection of the motor, door and its components to catch small issues before they become expensive, time consuming problems that can leave you scrambling to rearrange your day at a moments notice! 


    Beyond the inspection is tightening loose hardware and lubricating all moving components of the door and motor to ensure smooth, quiet operation. 


    Lastly, the spring tension is tested and adjusted to properly balance the weight of the door for ease of operation, prolonging the life of the motor. 

  • What areas do you service?

    We proudly service Birmingham, Alabama and the surrounding areas. We are based in Alabaster, Alabama.

  • Can I expect same day service?

    We strive to offer same day service, however it is possible that we would need to schedule for the following day due to higher demand.

  • Are you going to be able to fix my door today?

    Our trucks are stocked with the most common parts needed for any given service, however some repairs will require a return visit due to specialty or uncommon parts.

A picture of a garage door before and after being repaired.
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